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Privacy Policy

Little Feathers Bakery
Effective Date: January 1, 2025
Last Updated: August 28, 2025

1. Introduction

Little Feathers Bakery (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://littlefeathersbakery.com/ (the “Website”) or use our services.

This Privacy Policy complies with the Utah Consumer Privacy Act (UCPA), the Children’s Online Privacy Protection Act (COPPA), and other applicable federal and state privacy laws.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing address

Order Information:

  • Purchase history
  • Payment information (processed securely through third-party payment processors)
  • Delivery preferences
  • Special dietary requirements or allergies

Website Usage Information:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Geographic location (general area)

Marketing and Communication Preferences:

  • Newsletter subscriptions
  • Marketing preferences
  • Communication history

Sensitive Personal Information

We may collect certain sensitive personal information as defined under Utah law, including:

  • Health information related to food allergies or dietary restrictions (only when voluntarily provided for order customization)

3. How We Collect Information

We collect information through:

  • Direct Collection: When you provide information directly through forms, orders, or communications
  • Automatic Collection: Through cookies, web beacons, and similar technologies
  • Third-Party Services: From payment processors, delivery services, and analytics providers

4. How We Use Your Information

We use your personal information for the following purposes:

Service Provision:

  • Processing and fulfilling orders
  • Managing customer accounts
  • Providing customer support
  • Communicating about orders and services

Business Operations:

  • Improving our website and services
  • Conducting analytics and research
  • Managing inventory and operations
  • Compliance with legal obligations

Marketing and Communications:

  • Sending promotional materials and newsletters (with your consent)
  • Personalizing marketing content
  • Conducting customer surveys

Legal and Safety:

  • Complying with applicable laws and regulations
  • Protecting against fraud and unauthorized access
  • Enforcing our Terms of Use

5. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service Providers:

  • Payment processors (for payment processing)
  • Delivery services (for order fulfillment)
  • Email service providers (for communications)
  • Website hosting and analytics providers
  • Customer service platforms

Legal Requirements:

  • To comply with applicable laws, regulations, or legal processes
  • To respond to lawful requests from public authorities
  • To protect our rights, property, or safety, or that of others

Business Transfers:

  • In connection with a merger, acquisition, or sale of business assets

With Your Consent:

  • For purposes you specifically authorize

We do not sell your personal information to third parties for monetary consideration.

6. Your Rights Under Utah Law

If you are a Utah resident, you have the following rights under the Utah Consumer Privacy Act (UCPA):

Right to Know:

  • Confirm whether we are processing your personal data
  • Access the categories of personal data we process
  • Access the specific pieces of personal data we have collected

Right to Delete:

  • Request deletion of personal data we have collected from you

Right to Data Portability:

  • Obtain a copy of personal data you previously provided to us

Right to Opt-Out:

  • Opt out of the processing of your personal data for targeted advertising
  • Opt out of the sale of your personal data

How to Exercise Your Rights:

  • Email us at: privacy@littlefeathersbakery.com
  • Call us at: [Phone Number]
  • Mail us at: [Physical Address]

We will respond to your request within 45 days. We may require verification of your identity before processing your request.

7. Children’s Privacy (COPPA Compliance)

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 13, we will take steps to delete such information.

Parental Rights:

  • Review personal information collected from their child
  • Request deletion of their child’s personal information
  • Refuse to permit further collection or use of their child’s information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

  • Order Information: 7 years for tax and business records
  • Marketing Information: Until you opt out or request deletion
  • Website Analytics: 24 months
  • Customer Support Records: 3 years

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may be different from those in your country.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Provide notice of material changes through email or website notification
  • Obtain consent for material changes where required by law

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Little Feathers Bakery
Email: privacy@littlefeathersbakery.com
Phone: 619-865-3100
Address: 4284 E Inverness Lane, Eagle Mountain, UT 84005

Data Protection Officer Contact:
Email: dpo@littlefeathersbakery.com

15. Utah-Specific Disclosures

Utah Consumer Privacy Act (UCPA) Disclosures:

We do not engage in the following practices:

  • Selling personal data to third parties
  • Processing personal data for targeted advertising (without opt-out option)
  • Processing sensitive data without explicit consent

Categories of Personal Information Collected:

  • Identifiers (name, email, phone, address)
  • Commercial information (purchase history, preferences)
  • Internet/electronic activity (website usage data)
  • Geolocation data (general location)
  • Sensory data (when you contact customer service)

Categories of Third Parties We Share With:

  • Service providers and vendors
  • Payment processors
  • Delivery companies
  • Analytics providers

16. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please see our California Privacy Notice for more information.

This Privacy Policy is effective as of the date listed above and supersedes all previous versions.