Little Feathers Bakery
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Acceptance of Terms
Welcome to Little Feathers Bakery's website ("Website"). These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Little Feathers Bakery ("Company," "we," "us," or "our") regarding your use of our website located at https://littlefeathersbakery.com/ and any related services.
By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Website.
2. Description of Services
Little Feathers Bakery operates a bakery business in Salt Lake City, Utah, offering:
- Fresh baked goods and confections
- Custom cake and pastry services
- Online ordering and delivery services
- Catering services for events
- Gluten-free and specialty dietary options
3. Eligibility
You must be at least 18 years old to place orders or enter into contracts with us. If you are under 18, you may use our Website only with the involvement and consent of a parent or guardian.
4. User Accounts
Account Creation
- You may create an account to access certain features
- You must provide accurate and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized use of your account
Account Responsibilities
- You are responsible for all activities under your account
- You must keep your account information current and accurate
- You may not share your account with others
- We reserve the right to suspend or terminate accounts for violations of these Terms
5. Orders and Purchases
Order Process
- All orders are subject to acceptance by us
- We reserve the right to refuse or cancel orders at our discretion
- Prices are subject to change without notice
- All orders require payment before processing
Payment Terms
- Payment is required at the time of order
- We accept major credit cards and other payment methods as displayed
- You authorize us to charge your payment method for all applicable fees
- Sales tax will be added where required by law
Cancellation and Refund Policy
- Standard Items: Orders may be cancelled within 2 hours of placement
- Custom Orders: Cancellation terms vary based on production timeline
- Refunds: Available for cancelled orders and quality issues at our discretion
- No-Show Policy: Orders not picked up within 24 hours may incur storage fees
6. Delivery and Pickup
Delivery Services
- Delivery areas and fees are specified during checkout
- Delivery times are estimates and not guaranteed
- You must provide accurate delivery information
- Age verification may be required for certain orders
Pickup Services
- Pickup times must be scheduled in advance
- Valid ID may be required for order pickup
- Orders not picked up within specified timeframes may be subject to additional fees
Allergen Warnings
- Our facility processes wheat, eggs, milk, soy, nuts, and other common allergens
- Cross-contamination may occur despite our best efforts
- Please inform us of any allergies or dietary restrictions when ordering
- We cannot guarantee allergen-free products
Food Safety
- Perishable items should be refrigerated promptly
- Consume products by recommended dates
- Report any quality issues immediately
8. Intellectual Property Rights
Our Content
- All website content, including text, images, logos, and designs, is owned by us or our licensors
- Content is protected by copyright, trademark, and other intellectual property laws
- You may not reproduce, distribute, or create derivative works without permission
User-Generated Content
- By submitting reviews, photos, or other content, you grant us a perpetual, royalty-free license to use such content
- You represent that you have the right to submit such content
- We reserve the right to remove any user-generated content at our discretion
Trademarks
- "Little Feathers Bakery" and related marks are our trademarks
- You may not use our trademarks without written permission
9. Prohibited Uses
You may not use our Website or services for:
- Any unlawful purpose or to violate any applicable laws
- Transmitting harmful, offensive, or inappropriate content
- Attempting to gain unauthorized access to our systems
- Interfering with the proper functioning of our Website
- Collecting user information without consent
- Impersonating others or providing false information
- Commercial use without our written permission
10. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information. By using our Website, you consent to the data practices described in our Privacy Policy.
11. Website Availability and Modifications
Availability
- We strive to maintain Website availability but cannot guarantee uninterrupted service
- Maintenance, updates, or technical issues may cause temporary unavailability
- We are not liable for service interruptions
Modifications
- We may modify, update, or discontinue Website features at any time
- We may update these Terms by posting revised versions on our Website
- Your continued use constitutes acceptance of updated Terms
12. Disclaimers
Website Content
- Website content is provided "as is" without warranties
- We do not guarantee accuracy, completeness, or timeliness of information
- Product images may not exactly represent actual products
Service Limitations
- THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE"
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WE DO NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE
- WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
- THIS INCLUDES DAMAGES FOR LOST PROFITS, DATA, OR BUSINESS INTERRUPTION
- THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
14. Indemnification
You agree to indemnify, defend, and hold harmless Little Feathers Bakery, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our Website or services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or transmit
15. Dispute Resolution
Governing Law
These Terms are governed by the laws of the State of Utah and the United States, without regard to conflict of law principles.
Jurisdiction and Venue
Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Salt Lake County, Utah. You consent to the jurisdiction of such courts.
Arbitration
For disputes involving amounts under $10,000, either party may elect binding arbitration through the American Arbitration Association under its Commercial Arbitration Rules.
Class Action Waiver
You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
16. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, governmental actions, or technical failures.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on our Website, constitute the entire agreement between you and us regarding the use of our Website and services.
19. Assignment
We may assign these Terms or any rights hereunder without your consent. You may not assign these Terms without our written consent.
20. Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
21. Termination
By You
You may stop using our Website at any time. Account deletion requests can be made by contacting us.
By Us
We may suspend or terminate your access to our Website for:
- Violation of these Terms
- Suspected fraudulent activity
- Legal or safety concerns
- Business reasons with notice
Effect of Termination
Upon termination, your right to use our Website ceases immediately. Provisions that by their nature should survive termination will remain in effect.
22. Digital Millennium Copyright Act (DMCA)
If you believe content on our Website infringes your copyright, please contact our designated agent:
DMCA Agent:
Email: dmca@littlefeathersbakery.com
Address: 4284 E Inverness Lane, Eagle Mountain, UT 84005
Your notice must include:
- Identification of the copyrighted work
- Identification of the infringing material
- Your contact information
- A statement of good faith belief
- A statement of accuracy under penalty of perjury
- Your signature
23. Accessibility Statement
We are committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience and apply relevant accessibility standards in compliance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).
If you experience difficulty accessing our Website, please contact us at accessibility@littlefeathersbakery.com.
If you have questions about these Terms of Use, please contact us:
Little Feathers Bakery
Email: legal@littlefeathersbakery.com
Phone: 619-865-3100
Address: 4284 E Inverness Lane, Eagle Mountain, UT 84005
DMCA Agent:
Email: dmca@littlefeathersbakery.com
Address: 4284 E Inverness Lane, Eagle Mountain, UT 84005
